The inspections conducted by the Gwinnett, Newton & Rockdale County Health Departments revealed the food code violations at Charley’s Phillysteaks #2437 in Loganville. It failed the health inspection after failing to meet the minimum required score of 70.
Please note that the results mentioned here are from inspections conducted on May 22 and may not represent the future health inspection status of the food establishments.
Highlights
- Charley’s Phillysteaks #2437 failed the health inspection after it scored 55 points.
- Hygiene issues, improper food handling, and expired CFSM certification were among the violations reported.
- The facility will face a follow-up inspection, which will ensure food safety compliance.
Charley’s Phillysteaks #2437 Cited for Violations of Over a Dozen Food Code Provisions
- Where: 4221 Atlanta Hwy, Loganville, GA 30052
- When: May 22, 2025
- Score: 55(U)
Charley’s Cheesesteaks and Wings, officially called Charley’s Phillysteaks, has a counter inside the Walmart Supercenter in Loganville. The food counter serves cheesesteaks grilled to order and wings, along with fries, lemonades, milkshakes, and soft-serve ice cream cones.
Officials from the health department inspected the Charley’s Phillysteaks location between 9:45 AM and 1:30 PM on Thursday. During the inspection, they uncovered 19 violations of the food code, due to which it received an unsatisfactory score.
Violations Noted at the Restaurant
The person in charge (PIC) was absent during the inspection, the report began by stating. The staff present could not demonstrate required knowledge of health policies, including symptoms of foodborne illnesses and employee reporting responsibilities. Employee personal items were found stored in food prep areas.
The facility’s Certified Food Safety Manager (CFSM) certificate was expired and not visibly posted. The report also stated that the Food safety manager on the previous certificate continued to work at the facility.
Bodily fluid clean-up kits and procedures were not found, and there were no disinfectants that were effective against norovirus. The facility also lacked a choking hazard poster for public viewing.
Inspectors observed widespread food handling violations as well. Cross-contamination risks from storing raw steak above vegetables and unwashed produce above ready-to-eat foods were observed. Uncovered pepperoni was seen stored in the walk-in freezer.
Partially cooked bacon was found in the walk-in cooler, and employees could not demonstrate knowledge of non-continuous cooking procedures. Some food items, like kimchi and shake mixtures, were found without proper date marks.
Gloves were seen being misused, and debris buildup was found on the walk-in cooler fan and inside the Toasting machine.
Disinfectant bottles were seen stored improperly, posing a contamination risk. Chemical spray bottles without proper labels were also found.
The report also pointed out the substandard sanitation practices at the facility. Wiping cloths were seen stored in sanitizer with insufficient concentration. Clean utensils and containers were seen stacked while wet. Cutting boards were deeply grooved and no longer cleanable.
Cup holders and boxes were seen stored on the floor. Cups were stacked in a manner that exposed the lip contact surface to contamination.
Corrective actions such as changing gloves after washing hands, reorganizing food items and storage, discarding stored and undated food, and correcting sanitizer concentration were taken. Displaying posters, adding labels, cleaning equipment, and relocation of personal items were completed during the inspection. For violations that were not corrected on-site, a timeframe was given for them to be resolved.
Follow-Up Inspection Scheduled
The inspection report noted that the follow-up inspection will take place within 10 days. The team at the facility will have to address all the issues that are yet to be corrected and ensure that they achieve a passing score during reinspection to retain their operating permit.
The GNR county health department conducts periodic inspections to ensure that all the establishments adhere to the food safety code to help safeguard public health.
