DHL Expands Retail Presence with New Store in Orlando

New DHL ServicePoint becomes the company’s third location in Orlando, offering faster and more convenient domestic and international shipping

Lisa Hay
Written By Lisa Hay
News Writer
Photo: Official

DHL, a provider of international express shipping services, has recently expanded its extensive U.S. retail network by opening a new, DHL-owned and operated retail shipping store in Orlando, Florida. This DHL-branded ServicePoint is strategically located in a vibrant retail area, offering customers convenient access to DHL’s world-class shipping services.

As Orlando continues to grow as a hub for international communities and business, this new retail store is poised to meet the rising demand for consumer, B2C, and B2B shipping. Many residents with global ties rely on DHL to stay connected with family and business partners abroad, while local small-to-mid-sized businesses also benefit from seamless international and domestic U.S. shipping solutions.

“Orlando is a dynamic city known for its thriving tourism industry, growing business community, and strong connections to global markets,” said Aaron Gallagher, Senior Vice President of Commercial at DHL Express U.S. in a statement.  “Expanding our retail presence here allows us to better serve local businesses and residents with fast, reliable shipping solutions. Our new retail store provides even more convenient access to both U.S. domestic and international shipping services, reinforcing our commitment to serving the Orlando community.”

The new DHL ServicePoint, 7363 Lake Underhill Rd, offers both international and domestic shipping services for account and non-account holders. Customers can rely on time- or day-definite delivery options, with support from DHL’s Certified International Specialists to assist with packing, completing necessary paperwork, and navigating the shipping process. Whether exporting to over 220 destinations worldwide, or shipping within the U.S., customers can expect a seamless and efficient experience. Additionally, DHL’s On Demand Delivery service allows users to manage shipments and customize delivery options conveniently through the DHL mobile app.

To further enhance the customer experience, the store offers staffed assistance and provides essential packing supplies, including DHL-branded boxes.

In addition to its new company-owned store, DHL operates a robust network of more than 3,000 independently owned DHL ServicePoint Partner locations across the U.S. These partners deliver the same fast, reliable, and expedited international shipping services, along with valuable knowledge and support to help businesses expand their global reach.

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Lisa is a staff reporter for What Now Media Group. She covers new restaurant, retail, and real estate openings across all of our markets. A true foodie, this Air Force veteran has lived all over the world — from Aviano, Italy to Nairobi, Kenya — but her favorite spot is NOLA for its rich history, architecture, culture, and of course, its good eats.
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