Dave’s Hot Chicken, a fast-growing franchise with sites worldwide, is opening a new location in Chandler at 2760 W Chandler Blvd.
The company’s newest location is set to move into the former home of KFC, just east of the 101 on Chandler Boulevard near Chandler Festival shopping mall, according to East Valley Now. This is the latest from franchise owner Jeff York. This existing company franchisee previously opened the first Dave’s Hot Chicken in Phoenix Metro with the opening of a new Gilbert site at 1567 N. Cooper. Rd. It’s unclear when this location is expected to open, but customers can expect various delicious chicken options in a vibrant, welcoming environment when they do.
News of the latest location comes after the company announced plans to maintain momentum and evolve operations to fit its unique vibe through the launch of humorous, YouTube-style training videos infused with the brand’s humor and personality, according to QSR Magazine. The new training system offers a more consistent, engaging approach, moving away from traditional printed guides and long in-person sessions to dynamic videos that cover all positions at Dave’s Hot Chicken in 12 minutes or less.
The videos bring the brand’s energy to life, featuring real training team members alongside actors in guest roles. The brand’s founders appear to connect new team members to Dave’s mission to “blow their minds and make them fans.” The training videos have already started earning recognition, recently earning a spot as a finalist for The Learning Awards in the category of Innovation in Learning, showcasing the impact and creativity of this new approach.
Dave’s has invested heavily in its training infrastructure since its inception as a franchise concept. The brand boasts a training team of over 40 certified trainers, including eight restaurant opening leaders who can simultaneously provide on-the-ground support to multiple restaurant openings, ensuring quality and consistency as the brand grows rapidly.
“As a fast-growing franchise brand opening about 100 restaurants per year, our main job is to fuel the growth of our franchisees by providing on-demand systems and tools that help them build better businesses,” Jim Bitticks, President and COO of Dave’s Hot Chicken, said in a news release. “Creating training videos that entertain and engage our younger, digital-forward team members was a huge priority for us.”
