Atento blends tech and consultation to help businesses evolve. The company will lay off 91 employees in Florida, according to a Worker Adjustment and Retraining Notification (WARN) filing.
Atento Files WARN Notice in Florida
Atento filed the WARN notice on April 28 with the Florida Department of Commerce. According to the filing, Contact US Teleservices, Inc., which operates as Atento, is conducting a workforce reduction.
As a result, employees at 3350 SW 148th Avenue, Suite 404, in Miramar will be laid off permanently. The planned layoffs are scheduled for June 26, 2026. The company provided 60 days’ advance notice to employees in line with federal requirements.
In the filing, the company also cited that affected employees will continue to receive pay and benefits throughout their notice period. Atento did not provide a reason behind the layoffs but listed all the impacted job positions.
About Atento
Atento is a multinational customer experience management and business transformation outsourcing company. Established in 1999, it has transformed into a tech-enabled CX company that integrates consulting, analytics, and digital technologies to assist companies in enhancing business performance.
Atento combines consulting services with artificial intelligence and automation. It offers services in customer care, sales, collections, back-office, and technical support, both human-based and digital.
With over 350 clients worldwide, the company works in sectors including telecommunications, banking and financial services, health care, retail, and the public sector.
Company case studies highlight its work with clients across multiple industries. These case studies illustrate Atento’s efforts in reshaping customer service. It incorporates technology platforms and scale operations, often from single channel to holistic customer experience management.
