[Editor’s note: The report referenced in this article reflects conditions observed during an inspection conducted on March 31 and does not represent the establishment’s current or future status.]
The San Francisco Department of Public Health, Environmental Health Branch, carried out a routine check at various eateries on March 31. New Thai Elephant was cited for several health code violations and was temporarily closed.
WhatNow has reached out to the restaurant for comment and will update the story upon receiving a response.
New Thai Elephant
- When: March 31, 2026
- Where: 393 Bay St, San Francisco, CA 94133
New Thai Elephant serves authentic Thai classics in the Bay Area. According to the report, the violations noted were:
- Several food items, including salad dressing, cut tomatoes, shrimp, and spring rolls, were found between 48°F and 52°F for more than four hours and were discarded during inspection. A prep-top refrigerator was also holding unsafe temperatures.
- The facility was instructed to obtain a state-approved food safety certification within 60 days, if it has not already done so.
- Food contact surfaces, including knives and peelers, were found with food debris.
- The report noted widespread rodent and cockroach activity throughout the facility, including droppings in kitchen areas, storage spaces, and dining sections, as well as a dead rodent.
- The report mentioned that raw meats, chicken, and fish were stored together on the same shelf.
- The facility requires deep cleaning and degreasing, particularly in the kitchen and bar areas, including walls, floors, and equipment surfaces where grease and debris have accumulated, the report added.
- Refrigeration units were not maintaining safe temperatures, and damaged gaskets were observed.
- The report said that standing water was observed around the water heater, indicating a need for repair.
- The back door was frequently left open, increasing the risk of pest entry. Improper rodent-proofing materials were also noted.
- Wet stacking of items and unsanitary storage of utensils were seen, the report noted.
- Employee drinks were stored inside the food refrigerators.
A detailed report is available online.
Follow-up Inspection
According to the report, New Thai Elephant’s health permit was suspended, and the facility was closed following the inspection. The facility must submit documentation for water heater repair, pest control services, and refrigeration repairs before requesting re-inspection.
